Not because the science is wrong. Because the systems around it — eligibility, interpretation, follow-up, governance, evidence — were never built. PMG–GKIM has spent years building them. PMG is a practising, physician-led telehealth organisation, led by Dr Eric Thomas, delivering precision care every day. GKIM is the independent AI-native operating partner beneath it. Two organisations by design.
Twelve licensed physicians, working together since 2022, have delivered more than 200,000 telehealth consultations to over 50,000 patients, across twenty-six laboratory integrations and five countries. Twelve Medical Programmes designed; six already implemented. Medicare-capable, nationwide across the US, at 99.87% platform availability. The operating model is not an ambition — it is what the practice does every day.
Precision medicine at PMG is a continuous pathway, not a transaction. Ten stages, one clinical team, refined through more than 200,000 physician-led consultations — the operating model is what makes the science reliable in the real world.
Every stage of the patient journey has been designed to reduce unnecessary operational friction while preserving independent clinical judgement. Our operating model has been refined through extensive physician-led telehealth experience, so clinicians can focus on care rather than administration.
An operating model is only credible if someone is actually running it. Precision Medical Group is a practising, physician-led telehealth organisation — twelve clinicians, working together since 2022, ordering diagnostics, interpreting results and managing patients longitudinally. Clinical authority sits with the ordering physician, not with a platform.
Most healthcare software optimises the encounter. GKIM engineers the layer beneath it: knowledge, agentic workflow, laboratory integration, eligibility, audit. The point is not automation. The point is reliability — the same clinical benefit delivered, again and again, at scale, without the operating layer eroding clinical judgement.
Whether you are a laboratory, a health system, a provider, a DME organisation, an employer or a medical innovator, the first step is the same: understand your context, then propose only what fits.
